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Commodity Analyst Mike McGlone Suggests ‘Bitcoin Appears Poised to Resume Its Inclination to Outperform’

Commodity Analyst Mike McGlone Suggests ‘Bitcoin Appears Poised to Resume Its Inclination to Outperform’Bloomberg Intelligence senior commodity analyst, Mike McGlone, believes a “warm spell” is coming in terms of bitcoin markets as the market strategist detailed on Monday that “bitcoin appears poised to resume its inclination to outperform.” McGlone’s comments follow his previous prediction that noted bitcoin and ethereum appear to have “completed the bulk of their drawdown.” […]

Elon Musk, the world’s richest man, hits record $348B net worth

Commodity Strategist Mike McGlone Says BTC, ETH Appear to Have ‘Completed the Bulk of Their Drawdown’

Commodity Strategist Mike McGlone Says BTC, ETH Appear to Have ‘Completed the Bulk of Their Drawdown’Bloomberg Intelligence senior commodity analyst, Mike McGlone, recently wrote that “cryptos could regain [an] edge” when he discussed bitcoin and ethereum in a report published on Bloomberg’s terminal on Nov. 3, 2022. McGlone detailed that volatility in bitcoin and ethereum has dropped to low levels in comparison to traditional assets, and this trend could “tilt […]

Elon Musk, the world’s richest man, hits record $348B net worth

Bitcoin, Ethereum Technical Analysis: BTC Nears $21,000, ETH Above $1,640 on Saturday

Bitcoin, Ethereum Technical Analysis: BTC Nears ,000, ETH Above ,640 on SaturdayBitcoin was back in the green on Saturday, as bulls returned to cryptocurrency markets to start the weekend. The token moved closer to a peak of $21,000, rebounding from Friday’s sell-off in the process. Ethereum was also higher in today’s session, climbing by nearly 10%. Bitcoin Bitcoin (BTC) rebounded from Friday’s sell-off in today’s session, […]

Elon Musk, the world’s richest man, hits record $348B net worth

Customer support staff swamped during market swings — exchange execs

Binance Australia's CEO says it is imperative that customer support is ready for a large influx of customer inquiries at any moment.

Crypto market turbulence can be an immensely stressful time for customer support staff at crypto exchanges, with companies vastly bolstering headcounts just to meet demand during surges. 

Speaking to Cointelegraph, Alex Harper, co-founder and CEO of Australian crypto exchange SwyftX said that “no matter what your role title is [...] no one was above customer support at Swyft."

He said that he, along with staff members from human resources and the CFO have had to work late into the night on occasion to assist their customer support teams when markets go crazy, explaining:

“Elon Musk quotes posts about Dogecoin, you get seven times daily signups”.

Harper explained that SwyftX strives for a two-minute response time, “given customers need to have questions answered and understand things.”

He also noted that their customer staff team now makes up over a third of their headcount, offering the ability to provide 24/7 support.

Leigh Travers, CEO of Binance Australia, told Cointelegraph that Binance’s customer support team has “expanded” to keep up with customer demand, and given how new cryptocurrency is for even those working in customer support, investing in their training and development is a priority.

Travers suggested that customer support departments are prioritized in the company, describing them as “the window to the entire Binance platform,” recognizing their work as vital to the success of the company.

“Team leaders and country managers participate in a user centric training program to understand the role of customer support and protect users and receive first hand customer experiences.”

Travers explained that due to unpredictable events in the crypto market such as the Terra Luna and UST “unwind” causing a dramatic “spike” in demand for customer support; it’s imperative that the customer support team are ready for a large influx of customer inquiries at any moment.

Travers said he has also jumped behind the deck of the Binance chat support and directly “responding to user inquiries,” in order to better understand how it works behind the scenes, adding this was a vital part of ensuring customer support can match the demand.

Related reading: Mental health and crypto: How does volatility affect well-being?

Travers explained that when markets stabilize customer support staff take advantage of the down period to utilize the “quieter time” creating “explainer blogs and FAQs to give users better easily accessible information.”

He added that the onboarding process can be the most demanding for customer support workers “regardless of the market conditions, including whether it’s a bull or bear market” their customers always “want to be onboarded quickly and efficiently.”

Elon Musk, the world’s richest man, hits record $348B net worth

Mike McGlone Says Gold Price Is ‘Firming’ — Commodity Strategist Insists BTC, ETH Will ‘Outperform Most Major Assets’

Mike McGlone Says Gold Price Is ‘Firming’ — Commodity Strategist Insists BTC, ETH Will ‘Outperform Most Major Assets’Over the last two days, Bloomberg Intelligence commodity analyst Mike McGlone published the firm’s commodity and crypto outlook reports, and McGlone’s latest analysis details that the price of gold could resume its rally after a foundation similar to 1999 is constructed. Moreover, as far as bitcoin and ethereum are concerned, the analyst argues that the […]

Elon Musk, the world’s richest man, hits record $348B net worth

Regulatory clarity will drive the next bull run — hedge fund co-founder

As long as the regulation gives an institutional investor a very clear path to crypto, they’ll jump into the space, hedge fund co-founder CK Cheng told Cointelegraph.

A former head of risk at Credit Suisse believes the next crypto bull market will stem from “regulatory clarity” in the United States — which he expects to happen in early 2023.

Speaking to Cointelegraph, the former head of valuation risk at Credit Suisse, CK Cheng said some of the regulatory efforts underway in the United States will soon “open the doors” of traditional finance to crypto.

Cheng is a former executive at investment bank Credit Suisse who left his role in July 2021 to co-found ZX Squared Capital, a crypto hedge fund targeting family offices and high-net-worth individual clients.

Cheng said there has been a recent sea change in traditional institutions’ stance towards crypto, with many dipping their toes into the crypto waters for the first time.

In August, one of the world’s largest asset managers BlackRock partnered with crypto exchange Coinbase to provide its institutional clients access to Bitcoin (BTC) and crypto through Coinbase Prime.

More recently, several major names in finance teamed up to create a digital assets exchange serving institutional and retail investors, which is being backed by financial giants including Charles Schwab, Citadel Securities, and Fidelity Digital Assets.

“Nowadays, you see a lot more traditional finance institutions getting involved in the crypto space [...] You can see tremendous interest,” said the hedge fund manager.

Cheng also emphasized that there are many more “waiting for regulation in the U.S. to be further clarified,” before jumping in:

“That will really open the door for traditional financial institutions, you know, bring a lot more institutions, investors into the space. So I would say that's gonna be how the next bull market will start.”

He also believes the Executive Order from U.S. president Joe Biden earlier this year has been a major signal for traditional investors, though admitted the “devil is in the details” when it comes to how crypto trading will be regulated, and whether a cryptocurrency will be considered a commodity or a security.

“From an institutional perspective, as long as the regulation is clear, that gives an institutional investor a very clear path to see they don’t trip themselves into regulatory issues [...] that will bring institutional investors into the space,” he added.

Related: ‘Fear of the unknown’ holds back tradfi investors from crypto — Bloomberg analyst

Asked when the tipping point will occur, Cheng said he expects regulatory clarity to be “fleshed out” sometime early next year.

“So hopefully, by early next year, there's something much more concrete. And that will help, you know, the market in terms of sentiment in terms of people's perception [of crypto]. I think regulation will help with that.”

Asked about how BTC prices will move over the near term, Cheng says he expects October to be a “very volatile” month for BTC.

“October is a pretty volatile period of time, especially when combined with high inflation, with a lot of debate in terms of the Fed and policy change. The concern is that if the Fed tightens too much, the U.S. economy may actually go into a severe recession.”

Cheng believes this uncertainty will drive a lot of volatility in both the stock and crypto markets but will stabilize by next year. At the same time, the months ahead of the next Bitcoin “halving” in 2024 could start “another bull market.”

Elon Musk, the world’s richest man, hits record $348B net worth

70 to 90% Down — Crypto Economy’s Decline Shakes Out $2 Trillion in 8 Months

70 to 90% Down — Crypto Economy’s Decline Shakes Out  Trillion in 8 MonthsDuring the past eight months, crypto assets have shed enormous value against fiat currencies like the U.S. dollar. Bitcoin has shed 69% since the leading crypto asset’s all-time high on November 10, 2021, when the digital currency’s value tapped $69K per unit. The crypto economy has seen some healing as the market capitalization of all […]

Elon Musk, the world’s richest man, hits record $348B net worth

Don’t Count on Buying Bitcoin at $30,000, Says Crypto Analyst Justin Bennett – Here’s Why

Closely followed crypto analyst Justin Bennett says that bargain-hunters hoping to get Bitcoin at $30,000 will likely end up disappointed. Bennett tells his 97,000 Twitter followers that many people who watch his YouTube strategy sessions are saying that a $30,000 Bitcoin is imminent, but he doubts traders will get BTC that cheap. “Every other comment […]

The post Don’t Count on Buying Bitcoin at $30,000, Says Crypto Analyst Justin Bennett – Here’s Why appeared first on The Daily Hodl.

Elon Musk, the world’s richest man, hits record $348B net worth

Long-Time Bitcoin Trader Tone Vays Issues Warning, Says BTC Hinting Historically ‘Catastrophic’ Pattern

Veteran crypto trader Tone Vays is warning that BTC’s moving averages are flashing signs of potential catastrophe in the coming months. In a new YouTube update, Vays tells his 120,000 subscribers that Bitcoin’s seven-month moving average is in danger of dipping below the 20-month moving average. Historically speaking, such crossovers have led to major losses for the […]

The post Long-Time Bitcoin Trader Tone Vays Issues Warning, Says BTC Hinting Historically ‘Catastrophic’ Pattern appeared first on The Daily Hodl.

Elon Musk, the world’s richest man, hits record $348B net worth

Trading Veteran Tone Vays Says Bitcoin Bull Market Is Not Over, Doubles Down on $100,000 BTC Call

Seasoned trader Tone Vays says he remains bullish on Bitcoin (BTC) despite BTC’s sharp decline from its all-time high of $69,000. In a new strategy session, Vays explains to his 119,000 YouTube subscribers that he’s still biased on Bitcoin in the bullish direction and that BTC has not yet entered bear territory. “I believe in […]

The post Trading Veteran Tone Vays Says Bitcoin Bull Market Is Not Over, Doubles Down on $100,000 BTC Call appeared first on The Daily Hodl.

Elon Musk, the world’s richest man, hits record $348B net worth