
The Bank of America’s metaverse trains staff on resolving customer disputes or helps them relax by riding a virtual unicorn.
The Bank of America is mixing a virtual reality metaverse and artificial intelligence to train new employees on everything from handling angry customers to bank robberies.
Bloomberg reported July 13 that the bank’s 2,000 new hires undergo a week-long training regime that includes slipping on a VR headset to practice responding to a variety of simulated situations.
The VR modules include mundane situations like helping an upset customer or quizzing one which asks for a large swath of cash, and extreme ones, like a full-blown bank robbery.
The newcomers can also just chill out in VR by riding a unicorn or sitting on an island.
AI is also deployed in the training, the new hires practice conversing with a bot acting as a customer and are helped through the conversation by yet another AI bot.
Currently, over 200,000 global BoA staff have been privy to the virtual training. The bank’s call centers also have an AI coaching bot to assist in drilling conversations with clients. Managers can also handball further staff training to the bots.
The innovation and design executive of the BoA’s Academy, Mike Wynn, told Bloomberg that the training is advantageous as these scenarios are “hard to teach traditionally.”
“VR creates anxiety, it gets your heart rate up. It makes you nervous,” he added.
Use of its metaverse is also being mulled for use at job fairs in a bid to entice a younger audience for an enthralling career in banking by having them virtually live out the hum-drum of a bank associate.
Former United States president Donald Trump’s nonfungible token (NFT) licensing business is seemingly choosing to hold its funds on Ethereum, with recently updated disclosures showing next-to-nothing in its bank account.
The update disclosures filed by Trump with the Office of Government Ethics made public on July 13 provided more details on his finances and business dealings — a legal requirement as he again makes a bid for the presidency.
CIC Digital, the firm that gains the revenue from licensing fees for the NFT collections that use Trump’s likeness, has a U.S. bank account with a balance of less than $1,000.
Meanwhile, the company’s Ethereum wallet holds anywhere between $250,000 and $500,000.
In a previous April disclosure, Trump said he earned anywhere between $500,000 to $1 million from his NFT licensing deals.
Trump’s renewed bid for president legally requires him to file a “Personal Financial Disclosure” which can be broad in nature, but it's unclear why he updated his financial disclosures to be more specific.
Two rounds of NFT collections have been released bearing Trump’s image the last of which, released in April, sold out on their first day.
German tech conglomerate Siemens has committed to building a $560,000 (500 million euros) new tech campus in near Nuremberg, Germany, but will appear first digitally in the metaverse.
On July 13 Siemens said it’s spending $1.1 billion (1 billion euros) investment to make a “blueprint for the industrial metaverse” in the country. Half that amount is going to the campus with the goal of making it a hub for what it calls the industrial metaverse — a digital recreation of locations used for troubleshooting and analytics.
The campus will be built just north of Nuremberg and before construction begins the buildings will be planned out and simulated in the metaverse, then copied into the real world, according to Siemens.
Today was a big day for @Siemens and for my hometown. We are investing €1 billion in Germany, with €500 million to lay the foundation for the industrial metaverse in Erlangen. Siemens is creating a new technology campus to intensify research and development and expand our… pic.twitter.com/ZEUeXmoAou
— Roland Busch (@BuschRo) July 13, 2023
The digital replica will allow for the layout to be optimized and adjusted before any ground is broken. The campus will sit alongside its existing factory that makes electronic components.
The funding is part of the firm's $2.2 billion (2 billion euro) investment plan announced last month which aims to build the company new education centres and regional hubs.
Sports shoe company Puma, NFT company Legitimate and rapper Jay-Z’s entertainment agency Roc Nation have teamed up for a sneaker collection integrated with NFTs.
The collection dubbed "The Evolution of the Mixtape" collection was released July 14 and features three sneaker models called “Disc,” “Cassette Tape” and “Playlist.”
"TAKEOFF"
— Legitimate - Phygital Products (@LegitimateTech) July 12, 2023
You're going to want to put on your headphones for this.
Introducing "HUMBLE SOLES", a new, never-before-released mixtape from @rocnation, exclusively available through the @puma RS-XL "THE EVOLUTION OF THE MIXTAPE"
14 unique tracks, accessible by scanning the LGT… pic.twitter.com/kkmxeSkFCw
The tongue of the left shoe features an NFC chip that can be tapped with a phone to grant access to an exclusive portal featuring unreleased music from Roc Nation artists, video content and a documentary.
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The shoes are priced at $130 a pair and Legitimate touts their NFC tags can be linked with an NFT that authenticates the real product.
Such “phygital” streetwear has proven popular, in June French luxury brand Dior shipped a new line of sneakers with one pair that came with a “digital twin” — an NFT.
NFT firm Dapper Labs had its third round of layoffs in nine months on July 13 with 51 full-time staff and contractors let go, which was around 12% of the company’s staff. In November last year and February 2023 it reduced headcount by 22% and 20% respectively.
An NFT collector shared how they secured a $35,000 decentralized finance (DeFi) loan by putting up a Patek Phillipe luxury watch as collateral which was then made into an NFT granting ownership of the watch to secure the transaction.
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The floor prices for some of the largest NFT collections sunk to nearly two-year lows, but have started to edge up in the past 24 hours.
The largest nonfungible token (NFT) collections by market capitalization are in a sea of red as the cheapest NFTs in their collections took dives over the past week with some hitting near two-year lows.
Yuga Labs’ flagship Bored Ape Yacht Club (BAYC) collection — the second largest by market cap according to CoinGecko — hit a floor price of 27.7 Ether (ETH), or $54,200 on July 3, a level not seen since September 2021.
Other top collections including the Mutant Ape Yacht Club (MAYC), Azuki, CryptoPunks and DeGods also saw their floor prices sink over the week.
However, the last 24 hours have given the NFT holders a small respite, with floor prices recovering across most of the top collections. The largest gainer was Azuki Elementals with a nearly 32% floor price increase.
Swiss-based bank Credit Suisse said on July 3 that it’s teaming up with the Swiss Football Association to fire off 756 Ethereum NFTs with 100% of the proceeds going to support women's soccer in the country.
It’s the first time the bank has waded into NFTs, which will be made available through the bank's CSX app that’s adding a new functionality for digital assets — no crypto or crypto wallet required.
Instead, Swiss francs will be used to purchase the NFT which will appear in the app. The bank said this “first step” was meant to be “simple and client-friendly” so a “broad client base” could access digital assets.
As for the NFTs, each one portrays a player from the Swiss Women's National Team and come with varying levels of perks and benefits depending on their rarity.
There are three rarity levels with 690 of the least rare starting at around $170 while the 11 most rare are priced at over $11,000 (150 to 10,000 Swiss francs).
Former First Lady of the United States, Melania Trump, is seeing sluggish sales for her all-American Solana NFT collection, which was released ahead of the country’s Independence Day celebrations.
Of the 3,000 NFTs released June 29, only 586 have sold — which doesn’t include an additional 500 that are not yet revealed and held back from sale until July 4.
Of those revealed, the “1776 Collection” has six different designs emblazoned with patriotic symbols. Each design has 500 apiece and are being hawked off for $50 a pop.
"The 1776 Collection of artwork draws inspiration from several iconic landmarks of our Nation, which I had the privilege of visiting during the time I served as First Lady" #MelaniaTrump#The1776Collection exclusively at https://t.co/d2es7j6pwb#FoxNews: https://t.co/HSBeQj8QPc pic.twitter.com/Cu5ruzP4VH
— USAmemorabilia (@USAmemorabilia) June 29, 2023
A June 29 Fox News article reported the collection was to celebrate the "foundations of American ideals" according to Trump’s office.
A different audio track is embedded in each NFT design that blares patriotic tunes. One depicting the Statue of Liberty sounds off The Star-Spangled Banner, the U.S. national anthem.
It was reported a portion of proceeds from the collection will go to Trump’s “Fostering the Future” non-profit initiative aiming to grant scholarships in computer science to children leaving foster care.
A new product from French luxury brand Dior will come with an NFT, but the brand is seemingly being coy about the term "NFT" in its launch announcement.
On June 30, Dior announced it would be shipping a new line of shoes — with one style offering a “digital twin.”
Dior describes the twin e-shoes as “a unique and secure digital creation on the Ethereum blockchain” — wordplay which seems to deliberately obscure that the “digital twin” is simply an Ethereum-based NFT.
Sneakers Alert.
— Dior (@Dior) June 29, 2023
Introducing 'B33' sneakers by Kim Jones, from the #DiorMenFall 2023 collection. Each pair is equipped with an encrypted key granting access to a secure platform and exclusive services. Sign up to be the first to shop them online from July 6.
The shoes are called the “B33 sneaker” and come in seven different styles. Only the most expensive, priced at $2,150, come with the NFT twin.
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The others, starting at the bargain price of $1,600, come with an NFC chip in the sole of the right shoe granting access to a “platform” showing its “Digital Certificate of Authenticity.” It’s unclear if this certificate is also an NFT.
NFT thieves are often quick to offload phished tokens, with blockchain security firm PeckShield finding that half of stolen NFTs are sold within three hours on OpenSea and Blur.
Hermès, another French luxury brand, racked up another win in its infringement case against the “MetaBirkin” NFT artist Mason Rothschild with a U.S. judge ordering a permanent injunction on all sales of the NFT.
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