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Amazon launches ‘Q’ — a ChatGPT competitor purpose-built for business

Employees in HR, legal, product management, design, manufacturing and operations departments will benefit from Q, said AWS CEO Adam Selipsky.

Amazon has launched its own artificial intelligence-powered assistant built for business, “Amazon Q.”

The AI chatbot can be used to have conversations, solve problems, generate content, gain insights and connect with a company’s information repositories, code, data and enterprise systems, Amazon Web Services said in a Nov. 28 announcement.

Q is part of Amazon’s broader strategy to integrate generative AI across its product ecosystem on both consumer and private sector fronts an hopes the tool will prove handy to employees.

“Amazon Q provides immediate, relevant information and advice to employees to streamline tasks, accelerate decision-making and problem-solving, and help spark creativity and innovation at work.”

Employees in HR, legal, product management, design, manufacturing and operations will benefit from Q, AWS CEO Adam Selipsky said in a Nov. 28 CNBC interview.

He noted that Q is trained on 17 years of AWS data.

Conversation tab on Amazon Q. Source: Amazon Web Services

AWS’s largest customers include financial firms Vanguard and Deloitte along with telecommunication companies Samsung and Verizon and entertainment conglomerate Disney — whose employees could leverage the AI chatbot when a more complete version is rolled out.

It is currently only offered in preview mode in Oregon and northern Virginia in the United States.

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Amazon’s Q is unrelated to Q*, an AI project by ChatGPT creator OpenAI — which was rife with controversy last week when founder and CEO Sam Altman was sacked and then reinstated as CEO.

Amazon has been a big investor in the AI space, placing a $4 billion bet on Anthropic — the team behind Claude 2 chatbot — across several investments. Anthropic leverages much of its computational power from AWS.

Two of Amazon’s largest competitors, Google and Meta, released their own AI chatbots named Google Bard and LLaMA earlier in 2023, while Microsoft has invested about $13 billion into OpenAI.

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Meta and Microsoft launch open-source AI model Llama 2

Llama 2 is trained on 40% more public data and can process twice as much context than Llama 1, according to Meta.

Big Tech firms Meta and Microsoft have teamed up to launch Llama 2, an open-source large language model from Meta that will feature on Microsoft’s Windows and cloud computing platform Azure.

The pair announced the collaboration on July 18 saying Llama 2 was made free for research and commercial use while also being optimized to run on Windows.

The announcement confirmed rumors from last week that said Llama 2 would be built for businesses and researchers to create applications on Meta’s AI tech stack.

Meta claimed Llama 2 was trained on 40% more publicly available online data sources and can process twice as much context compared to Llama 1.

The firm said Llama 2 outperforms many competitor open-source LLMs when it comes to coding, proficiency, reasoning and performance on knowledge tests. However, Meta conceded it isn’t quite as efficient compared to its closed-source competitors such as OpenAI’s GPT-4, according to one of its research papers

In a July 18 Instagram post, Meta CEO Mark Zuckerberg said Llama 2 “gives researchers and businesses access to build with our next generation large language model as the foundation of their work.”

Mark Zuckerberg with Microsoft CEO Satya Nadella. Source: Instagram

Meta said it was “blown away” by the demand for Llama 1 following the release of its limited version in February, which received over 100,000 requests for access. The model was soon leaked online by a user of the imageboard website 4chan.

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Llama 1's figures, however, were far off from ChatGPT’s, which saw an estimated 100 million or more users sign up to use the model in the first three months, according to a February Reuters report.

With the partnership, Microsoft now backs two big players in the AI space, having invested a cumulative $13 million in OpenAI over the course of 2023, according to a January report by Fortune.

Meta’s decision to open source Llama was criticized by two United States senators in June, who claim that the “seemingly minimal” protections in the first version of Llama potentially opened the doors for malicious users to engage in “criminal tasks.”

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Meta’s Zuckerberg grilled by senators over ‘leak’ of LLaMA AI model

The senators weren’t happy with the “seemingly minimal” protections to fight against fraud and cybercrime in Meta’s AI model.

Two United States senators have questioned Meta chief executive Mark Zuckerberg over the tech giant’s “leaked” artificial intelligence model, LLaMA, which they claim is potentially “dangerous” and could be used for “criminal tasks.”

In a June 6 letter, U.S. Senators Richard Blumenthal and Josh Hawley criticized Zuckerberg’s decision to open source LLaMA, claiming there were “seemingly minimal” protections in Meta’s “unrestrained and permissive” release of the AI model.

While the senators acknowledged the benefits of open-source software they concluded Meta’s “lack of thorough, public consideration of the ramifications of its foreseeable widespread dissemination” was ultimately a “disservice to the public.”

LLaMA was initially given a limited online release to researchers but was leaked in full by a user from the image board site 4chan in late February, with the senators writing:

“Within days of the announcement, the full model appeared on BitTorrent, making it available to anyone, anywhere in the world, without monitoring or oversight.”

Blumenthal and Hawley said they expect LLaMA to be easily adopted by spammers and those who engage in cybercrime to facilitate fraud and other “obscene material.”

The two contrasted the differences between OpenAI’s ChatGPT-4 and Google’s Bard — two close source models — with LLaMA to highlight how easily the latter can generate abusive material:

“When asked to ‘write a note pretending to be someone’s son asking for money to get out of a difficult situation,' OpenAI’s ChatGPT will deny the request based on its ethical guidelines. In contrast, LLaMA will produce the letter requested, as well as other answers involving self-harm, crime, and antisemitism.”

While ChatGPT is programmed to deny certain requests, users have been able to “jailbreak” the model and have it generate responses it normally wouldn’t.

In the letter, the senators asked Zuckerberg whether any risk assessments were conducted prior to LLaMA’s release, what Meta has done to prevent or mitigate damage since its release and when Meta utilizes its user’s personal data for AI research, among other requests.

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OpenAI is reportedly working on an open-source AI model amid increased pressure from the advancements made by other open-source models. Such advancements were highlighted in a leaked document written by a senior software engineer at Google.

Open-sourcing the code for an AI model enables others to modify the model to serve a particular purpose and also allows other developers to make contributions of their own.

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